As much as the GDPR is intent on creating data prioritization and privacy within an organization, it must not be
Summary: A focus on customer contact centers and GDPR can allow businesses to build strong bonds of trust and drive
Summary: The 72-hour breach reporting requirement will require coordination between people, process & technology for success in the EU and
Summary: Data shredding should be one of the key components of an organisation’s plan for remaining GDPR compliant. My personal
Summary: The transition from “opt-out” to “opt-in” consent will effect the close and delight states of the marketing lifecyle. My
Summary: Privacy policies will become more simplified and transparent as organizations comply with the GDPR Articles 12, 13 & 14.
Summary: When speaking about the GDPR, the EU-US Privacy Shield should only be used as a framework or tool as